|Below are some steps you can take to ensure that you receive our confirmation email. Feel free to contact us at email@example.com if you continue to have problems and do not receive a confirmation request
- Add the address firstname.lastname@example.org to your address book or “safe list”. This will ensure that the confirmation email is not directed to the Bulk/Junk mail folder of your email client.
- If you still do not receive a confirmation email, check your “Bulk/Junk/Spam” mail folders for the confirmation request, some ISPs and email clients will block unknown messages even if you have added email@example.com to your address book or “safe list”. Once added you should receive our email as normal.
- Below are some specific steps you can take depending on what mail system you are using.
If you have AOL 9.0 Enhanced, images and links in e-mail are disabled by default unless you add the sender to your address book. You can enable them, but it requires an extra step unless you follow these directions. In addition, AOL's adaptive spam filters could, over time, mistakenly delete our messages. To ensure delivery of BGP news and music, simply go to keyword "address book" and put firstname.lastname@example.org in an e-mail address field in your address book.
Select "Options" and then "Junk E-mail Protection" and add email@example.com to your Safe List.
If spam is not a problem for you, you may want to turn off SpamGuard under Mail Options. If you use SpamGuard, check your bulk mail folder regularly to ensure important messages are not mistakenly filtered. Click the "addresses" button, then select "Add Contact" and save firstname.lastname@example.org to your contacts list.
Some ISPs enable spam filters that you can turn off or tune to your preferences. Check your ISP's Web site or contact their technical support team if you believe you are missing messages from Black Gospel Promo or any other e-mail subscriptions.
Other Email Software:
Check your email software options or settings screen to see if you can add email@example.com a "white list" or "safe list" of senders that are never filtered. Alternatively, there may be a folder where suspected spam is moved. You should check there regularly to ensure important messages, such as BGP mailings, are not mistakenly filtered.